Three Ways VoIP Could Transform Your Business

Imagine answering a call that comes into the office without actually sitting in the office. If you are out to lunch, sitting at home, or working from a hotel room in another state, you can still work as if you are sitting in your office. This is possible with VoIP. VoIP, or Voice over Internet Protocol, allows you to answer calls remotely with your smart phone, laptop or mobile device. If your company still relies on the ancient phone services, it is missing the benefits of VoIP, and it is costing you. We investigated the three most talked about benefits of VoIP.

Your company saves serious cash

Your company neither needs buckets of cash to implement VoIP nor extensive knowledge about technology to reap the rewards of the system. You have been preparing for VoIP already; you just don’t know it yet. If you can answer your smartphone, make a phone call, instant message, or video chat, you can VoIP. VoIP uses the same technology in which you are familiar and transforms it into a comprehensive communication system that allows users to send and receive calls over the internet.

What does this mean? Your company can save costs on phone services, because VoIP uses what you already own—the internet. VoIP eliminates costly service calls, aging hardware and maintenance, expensive long-distance calls, and the costs associated with productivity loss. Users can send and receive calls on the road, and transfer calls without interruptions.

Office communications are more flexible

Companies do not have to transition all at once to benefit from VoIP. It can be a process that eases businesses into the system without causing downtime or service interruptions. VoIP is constantly evolving to improve the user experience and efficiency. Because it is over the Internet and monitored by a sophisticated team, business owners can rest assured, knowing the system is always up-to-date and relevant.

VoIP takes the office call out of the office, which permits businesses to reach more consumers and clients. Calls can be answered remotely; when a user makes a call from a device, the company’s number still shows; users get virtual phone numbers; users can get emails, faxes, and other correspondence on their devices; a video conference can be achieved on a laptop with a secure connection; and call forwarding enables callers to reach whomever they seek, whether or not he/she is in the office.

The system is secure

Security is a company’s number-one concern. Well it should be. Businesses have to struggle with increasing profits while maintaining costly IT expenses for the good of the company. However, expensive IT costs are a myth in today’s market. While one of the biggest concerns about VoIP is the transmission of calls and data through the internet, the system is one of the most secure. Hiring a team of experts provides businesses with comprehensive security risks assessments, tools for success, 24/7 access to support, constant monitoring, and software updates.

 

The business world transforms on a daily basis, and the rapid evolution is simply too complex for business owners to tackle every day on their own. A team of VoIP experts at Troinet provides the tools and resources for maximum production, efficiency, and profits.